Awards & Recognition
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2008 Market Leader Award -- for Impact 360 Speech Analytics
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2008 "Service Leader Award" for Workforce Optimization Suite
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"Editors' Choice Award" and one of 36 "Companies to Watch"
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"Product of the Year" Award -- for Impact 360 Quality Monitoring
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2007 "Product of the Year" Award -- for Impact 360 Customer Feedback
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"Excellence Award" -- for Impact 360 IP Recording
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2007 "Product of the Year" Award in the Workforce Optimization category -- for Impact 360 Workforce Management
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